Legal
Website plan terms
The terms for firms that take the managed website plan. They apply to businesses only, alongside the order you sign with us.
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1. Who these terms are between
The plan is provided by the operator of this site ("we") to the firm named in the order ("you"). Operator details are published here before this site launches.
The plan is for businesses: accounting firms, tax agents and similar practices holding a valid licence in the UAE, Qatar and Kuwait. It is not offered to consumers. By signing an order you confirm you act for your business.
2. What the plan covers
- Your website live within 14 days of receiving your firm's content
- Hosting, SSL and security updates
- Up to 5 content edits a month
- A listing for your firm beside our guides for the country you serve (the UAE and Qatar)
- A monthly report of the enquiries your website received
- A 12-month minimum term, then month to month
Not covered unless we agree it in writing:
- Paid advertising on Google or social media
- Logo and brand design
- Copywriting: we build the site from the text and images you supply
- Domain registration and renewal fees, and email mailboxes
3. Setup and going live
We publish the website within 14 days of receiving your complete content: the text, images, logo and licence details the site needs. If content arrives in parts, the 14 days start when the last part arrives. You review the site before it is published, and it goes live on your domain once you approve it.
4. Edits
Up to 5 content edits a month are included. An edit is one requested change to the existing site, such as new wording, a replaced image or updated contact details. New sections, new features or a redesign are outside the plan and are agreed in writing before work starts.
5. The listing
The plan includes a listing for your firm beside the site's guides for the country you serve, where the site publishes guides for that country (the UAE and Qatar). Listings are labelled as paid. They are not rankings or recommendations, and they do not influence any figure, price or rule the site publishes. We may remove a listing whose details are inaccurate, or while your licence is not valid.
6. Fees, VAT and payment
- Setup fee: AED 1,499, invoiced when you send your content and payable before the build starts.
- Monthly fee: AED 799, invoiced monthly in advance from the month the site goes live.
- All fees exclude VAT. Where VAT is chargeable, it is added to the invoice at the rate in force.
- Invoices are payable within 14 days. The accepted payment methods are stated on the invoice.
- If an invoice is unpaid 14 days after its due date, we may suspend the website after giving you written notice, and restore it once the invoice is paid.
- We may change the monthly fee with at least 30 days' written notice; you may end the plan before the change applies.
7. Term and cancellation
The plan runs for a minimum of 12 months from the day the website goes live. After that it continues month to month, and either side may end it with one month's written notice. If you end the plan before the minimum term is over, the monthly fees for the rest of the minimum term remain payable. Either side may end the plan at once by written notice if the other seriously breaches these terms and does not put it right within 14 days of being asked to.
Because the plan is sold to businesses only, consumer cancellation and withdrawal rights do not apply to it.
8. Who owns what
Your domain belongs to your firm and is registered in its name. The content you supply, including text, images, logo and trademarks, stays yours, and you give us permission to use it only to build, host and maintain your website and to show your listing during the plan. The software, templates and code we use to build and host websites remain ours. When the plan ends we send you a copy of your content, and cooperate so your domain can be pointed to a new host.
9. Your responsibilities
- The content you supply is accurate, and you have the right to use it.
- Your licence details, any tax agent registration and the services you describe are true and current, and you tell us promptly when they change.
- Your website complies with the rules that apply to advertising your firm's services.
We will not publish testimonials, results or credentials that are not genuine.
10. Data protection and confidentiality
Your firm is responsible, as controller, for personal data that visitors send through your website. We process that data only on your instructions, to host the site and prepare your monthly enquiry report, keep it secure and confidential, and do not use it for any other purpose. Where the law requires a written data processing agreement, it forms part of the order. Your website carries its own privacy notice naming your firm. Each side keeps the other's non-public business information confidential.
11. Availability and liability
We take reasonable care to keep websites available and secure, but cannot promise uninterrupted service. We do not promise search rankings, visitor numbers or enquiries. As far as the law allows, we are not liable for indirect loss, loss of profit or loss of business, and our total liability under the plan in any 12 months is limited to the fees you paid in those 12 months. Nothing in these terms limits liability that cannot lawfully be limited.
12. Governing law and disputes
These terms are governed by the federal laws of the United Arab Emirates, whichever country your firm is in. The emirate whose courts hear disputes is named here with the operator details before launch.
13. Changes to these terms
We give at least 30 days' written notice of a change that affects a plan you already have. Last updated . The Arabic version has the same content. What the plan includes is summarised on the page for accounting firms.